Frequently Asked Questions
Everything you need to know about shopping with Motel Rocks.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition with all tags attached to be eligible for a refund.
Do you ship internationally?
Yes, Motel Rocks ships to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I know which size to order?
We provide a comprehensive size guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay in supported regions.